Category Archives: marketing

Toxic Tales – Propaganda (part 1)

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By Rivka Willick

Propaganda-we know the word and most of us would consider it a bad thing, but have you really thought about it? Have you been swayed by propaganda? Do you run into it very often? Do you ever spread propaganda, either knowingly or unknowingly? I decided to take a closer look and discovered that propaganda is woven into the culture from several directions.

Let’s start with the definition.

Merriam-Webster’s Definition: 1. the spreading of ideas, information, or rumor for the purpose of helping or injuring an institution, cause, or person.  2. ideas, facts, or allegations spread deliberately to further one’s cause or to damage an opposing cause.

Dictionary.com Definition: information, especially of a biased or misleading nature, used to promote or publicize a particular political cause or point of view. “he was charged with distributing enemy propaganda”

 

Merriam-Webster’s definition focuses on the purposeful and deliberate use of information, ideas, or allegations. Dictionary.com emphasizes the biased or misleading element of propaganda.  I was especially interested in the Dictionary.com’s example sentence and its use of the word enemy.

After reading the first definition, I thought maybe propaganda could be a good thing, but after I read the second, I came to a deeper understanding.  Propaganda divides us-it creates an Us and Them mentality.  Propaganda is designed to make the listener feel superior, be on the right side, be acknowledge as one of the good guys.  Unfortunately, once it becomes a game of us and them, we stop looking for solutions, or examining the flaws inherent on the “good guys” side.

Propaganda is often filled with truth, but often partial truths or the deliberate deletion of negative facts, but it’s wrapped up in pretty pictures and often…compelling stories.

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After I got the general idea, I searched for specifics and came across a classification system on a marketing site. https://marketingwit.com/examples-of-propaganda (yes, propaganda is used a lot in marketing).  Let’s use their basic groups to get a better understanding of propaganda and its many forms.

Stacking the Deck – Leave out certain facts (unpleasant or negative) and include only the positive ones. How often do you do this when you want to look good and push an idea?  Do you include the other side?  crowd-2152653_1920

Mob Mentality – You are inferior unless you behave, buy products, or believe like the rest of us. Anybody who doesn’t is an outcast.

Name Calling – This one is self-explanatory. Using negative words or names to describe someone or something tells the audience who is the bad guy. Now we can take sides. Politicians use this, but historical storytellers can also fall for this trap.

For Your Own Good – Present an opinion as a fact that should be followed.  Presenting something as an absolute truth makes it difficult to bring up or even consider another side.

Rotten Apple Philosophy – Just as one rotten apple canapple-271967_1920 contaminate an entire barrel of apples, a negative trait or idea can taint and dismiss the entire person or idea.  (I fall for this one all the time)

 

When propaganda is woven into our stories, it becomes especially powerful.  If the story is compelling, fun, or emotional, we may not notice or care that we’ve been swayed to one side or the other unfairly.

 

In Propaganda Part 2, I’ll try to tackle political propaganda -specifically when used in “The Presidential People Stories” (Just in time for the US State of the Union)

 

Rivka is available as a story-coach online, in person, and through workshops.  Contact her at Rivka@simplyextraordinarytales.com 

Infusing Story onto Products

STORY is the big new word in marketing & advertising. Stories are sticky-memorable-and people want to hear them. Stories are very old but it sounds like modern marketing gurus have just discovered the concept. Tell the story of your product and you’ll be a multi-millionaire overnight. It sounds simple, and it is…but first you have to understand how stories work and honor their structure. That’s sometimes tricky.
Let’s look at two companies that tried to infuse story into their message, one was more successful than the other.
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Example #1 – Coke-a-Cola and Santa Clause
Just about everyone in the Western Hemisphere has seen the picture of Jolly Old St. Nick with his snowy white beard and bright red suit holding a bottle of Coke. The image of the soda pop drinking Santa first appeared in 1931, long after Clement Clarke Moore’s famous poem “The Night Before Christmas” in 1823. Images of the red clad gift giver were seen on magazines and books before 1931, but using Santa as product placement was new. Instead of eating a cookie set out by children, he took a moment to refresh. It all fit into the narrative and the branding sizzled. The soda pop just expanded the image of Chris Kringle and created a fresh chapter to a delightful story. Great illustrations and a sense of humor made this branding story a best seller for decades.

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Example #2 – INOX Watch and the NYFD

August 2014 Vitorinox, a major fashion brand that originally created the Swiss Army Knife, rolled out a new watch. They joined forces with the New York Fire Department and created a flashy event at SIR Stage 37 on West 37th St in Manhattan. They’re hoping to create a branding story using images of the most famous fire fighters in the world to show off the durability of their watch. We heard bag piping firemen and saw dramatic demonstrations of the watch’s durability. The INOX watch kept ticking after a fire engine rolled over it and a washing machine washed it. The durable watch was boiled in a tea pot and froze in a mountain of ice. Lots of wow, but where’s the story?

Stories work because they create connections and give us a sense completion, that’s why they’re memorable. I walked around the party and asked how the FDNY and INOX are connected but got no real answer. “They thought it was a good idea.” “The FDNY wanted to try something new.” Yep that’s what I was told, but that doesn’t make a story. I asked if the firemen were going to be given these durable watches and the Vitorinox spokeswoman said maybe. Images alone are not enough. Don’t get me wrong. I love the image of the watch in the teapot, but it’s just an image. The marketers might be hoping that the watch buying public will create their own story from the images. Sometimes that works but it feels like they just missed creating a branding story that will last for generations.

Santa will always enjoy a Coke during his midnight ride because a complete story with a beginning, middle, and end was set up before the first 1931 image and is remembered every time we see it. The jury is still out about the firefighter’s timepiece.